Job Details
Job Purpose
: achievement of 95% individual patient satisfaction through great bedside manner, safe and effective procedures, and optimal treatment outcomes.
: achievement of individual revenue and performance goals.
: Provide safe and effective procedures.
Duties/Responsibilities:
· Perform aesthetics treatments including HydraFacials, DiamondGlow, VI Peels, and dermaplaning.
· Effectively educate patients throughout the consultation and appointment process to contribute a 95% or better patient experience.
· Effectively recommend treatments to patients by understanding their needs and requirements.
· Effectively educate patients on price and quote patients for services and skincare products
· Navigate patient payments including patient financing and cash handling
· Greet patients warmly and manage check-in/check-out process efficiently.
· Safely perform procedures per LJCSC protocols as delegated by Medical Director.
· Hit sales and performance metrics through patient education & retention
· Navigate different software systems throughout the patient experience while adhering to data requirements.
· Suggest and promote retail products and additional services offered at the company.
· Clean and maintain equipment and inventory of products.
· Generate and maintain a client base.
· Acknowledge and respond to relevant customer queries, needs and expectations
· Participate in touch bases with the Practice Manager.
· Participate in continuing education as deemed recommended or necessary by Medical Director.
· Assist with clinical operations as necessary.
· Collaborate effectively with other roles on site to meet patient satisfaction requirements and hit sales metrics.
· Actively participate and engage in weekly meetings and trainings.
· Maintain OSHA and HIPAA compliance within the practice.
Required Skills/Abilities:
· Familiarity with company policies and legal guidelines of the field.
· Understanding & representing the company’s core values.
· Excellent communication and interpersonal skills.
· Outstanding organizational and leadership skills.
· Good knowledge of MS Office.
· Complete understanding of EMR systems used.
· Complete understanding of legal obligation standards.
· Understanding of HIPPA and OSHA compliance.
· Full understanding of treatments offered within the practice. Including but not limited to: pre/post care, complications, contraindications, device maintenance.
· Bilingual in English and Spanish (preferred)
Education and Experience:
· 2+ years of aesthetician experience preferred.
· High school diploma required.
· Appropriate Certification required.
· BLS certification preferred.
Physical Requirements:
· Must be able to lift up to 25 pounds at a time.
· Prolonged periods of sitting at a desk and working on a computer.
· Prolonged periods of standing for up to 10 hours at a time.
· Prolonged periods of use of hands and arms to control things including but not limited to tools, objects, and/or controls.
· Prolonged periods of repetitive motion.
Travel & Schedule Required:
Potential travel to other sites on an as-needed basis.
Must be willing to work a flexible schedule to accomplish all major responsibilities; This includes weekdays, evenings and weekends. Specific hours will vary by location.
EEO Statement:
We are an Equal Opportunity Employer where all employment is decided on the basis of qualifications, merit, and business need. We are serious about building a team that represents a variety of backgrounds, voices, and skills. The more inclusive we are, the better our work will be.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Benefits
· 401(k) employer match
· 100% Employer-Sponsored Health Insurance Option* plus Dental, Vision, and Life.
· Employee discount
· Company-Paid Holidays and Paid Time Off
Job Type: Part-time
Pay: $25.00 – $30.00 per hour
Expected hours: No more than 24 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
8 hour shift
Supplemental Pay:
Monthly bonus
Ability to Commute:
Chula Vista, CA 91915 (Required)
Work Location: In person